Refund and Returns Policy

At Edu&Fun, we strive to ensure that you are completely satisfied with your purchase. As our products are digital in nature, specific terms apply to our return and refund process. Please read our policy carefully to understand your rights and responsibilities.

Digital Product Returns

Due to the nature of digital products, all sales are considered final once the purchase is complete. However, we understand that certain situations may arise, and we are here to help:

  • If you encounter any technical issues with accessing or downloading the product, please contact us for assistance.

  • If the product is defective or not as described, we will review your case and provide a resolution, which may include replacement or a refund.

Eligibility for Refunds

Refunds will only be issued under the following circumstances:

  1. Technical Errors: If the product fails to work due to technical issues that cannot be resolved.

  2. Incorrect Product: If the product delivered does not match the description or the product purchased.

  3. Non-Delivery: If you did not receive the product after purchase (e.g., download link not provided).

Refund requests must be submitted within 7 days of purchase and accompanied by valid proof of the issue (e.g., screenshots or error messages).

Exclusions from Refunds

We do not provide refunds for the following:

  • Change of mind after purchase.

  • Lack of compatibility with your system or software, as specifications are provided in the product details.

  • Misuse or modification of the product.

  • Delayed usage of the product after download.

Resolution Process

To resolve refund or return requests, we will:

  1. Review your claim and verify the issue.

  2. Provide a replacement or technical support to resolve the issue, if applicable.

  3. Issue a refund if no alternative resolution is possible.

Refunds are processed within 5-10 business days after approval.

Thank you for choosing Edu&Fun. By purchasing our digital products, you agree to the terms of this Return and Refund Policy. Our goal is to provide high-quality resources to enhance learning, and we are committed to ensuring your satisfaction with our products.